Privacy Policy
Lady Lux Cleaning Co respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect your name, email address, telephone number, service address, billing information, cleaning preferences, and other information you provide when requesting or receiving cleaning services.
How We Use Your Information
We use your information to:
- Schedule and provide cleaning services
- Communicate about appointments and service-related matters
- Process payments
- Maintain customer records
- Respond to questions and requests
- Send appointment reminders and service-related updates
We use your phone number only to send appointment reminders and service-related updates. We do not send marketing or promotional text messages.
Text Messaging
If you actively agree to receive text messages, Lady Lux Cleaning Co may send appointment reminders and service-related updates to the mobile number you provide.
Consent to receive text messages is not a condition of purchasing services. Message frequency varies according to your service schedule. Message and data rates may apply.
Reply STOP to unsubscribe, START to resubscribe, or HELP for assistance. You may also contact us at hello@ladyluxcleaning.com or (702) 706-3225.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers
We may use service providers to support scheduling, payment processing, communications, website hosting, and business operations. These providers may use customer information only to perform services for Lady Lux Cleaning Co.
None of these providers receive mobile information or text messaging consent for marketing or promotional purposes.
Information Sharing
We do not sell or rent personal information. We may disclose information when legally required or when necessary to protect our rights, customers, employees, or the public.
Data Security
We use reasonable safeguards to protect customer information. No electronic storage or transmission method can be guaranteed to be completely secure.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting hello@ladyluxcleaning.com.
Contact Us
Lady Lux Cleaning Co
Email: hello@ladyluxcleaning.com
Phone: (702) 706-3225